Shipping & Delivery

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. 

We ship within 24-48 hours. Please allow 2-4 weeks for delivery in USA and 4-8 weeks for the rest of the world. In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at our site

Note : For purpose of tracking please visit Order Tracking page and use the tracking number.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.

Delivery FAQs

Q: I’ve ordered some products with a delivery lead time of 4 weeks but I’ve also ordered some giftware items. Will both arrive in 4 weeks?

A: No, any homeware items (that require a courier delivery) will be dispatched immediately and will arrive separately. You will be contacted in advance of your furniture delivery by a member of our delivery team so that you can select the next available delivery date.

Q: What happens on the day of my goods delivery?

A: On the day of delivery we can contact you one hour prior, on a designated contact number before we arrive. To take advantage of this service please call us and we will inform the relevant driver of this. On arrival, the delivery crew will unwrap and place your product in the location of your choice. Where appropriate your products will be assembled (excluding flat pack items) and all packaging will be removed and taken away for recycling.

Q: Can I have an order delivered to an address that is different to the one on my credit card?

A: Yes absolutely. Many of our customers regularly use our website to send gifts to friends, family and also use us for corporate gifts. Simply add in a new delivery address option on your account.

in case you'd like to deliver your purchase(s) overseas, we are more than happy to send you an overseas carrier quotation.